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Monthly Archive for March, 2013

Wired connection issues in Butterfields, Fosses, and Fauver dorms

Posted in syndicated-posts on Mar. 22, 2013 by

ITS is working to resolve a problem with wired connections in Butterfields, Fosses, and Fauver dorms.  Wireless IS working fine.  We hope to have it resolved shortly.

Wired connection issues in Butterfields, Fosses, and Fauver dorms

Posted in syndicated-posts, Urgent on Mar. 22, 2013 by

ITS is working to resolve a problem with wired connections in Butterfields, Fosses, and Fauver dorms.  Wireless IS working fine.  We hope to have it resolved shortly.

Google Drive issues recurring

Posted in syndicated-posts on Mar. 21, 2013 by

Google has been been having repeated issues this week with Google Drive.  Their education customers all over the country have been affected by this.  Service has been intermittently slow and unavailable.   The issues are with Google and this is noth…

No network work occurring 3/21

Posted in syndicated-posts on Mar. 21, 2013 by

ITS will not be doing any network configuration tonight.  There is more work to do, however we are re-grouping with our engineers.  Future work will continue to be scheduled “off” hours.  Depending on the nature of the work, this could b…

WFS and HRMS resolved

Posted in syndicated-posts on Mar. 20, 2013 by

ITS has restored functionality to HRMS and WFS.   We appreciate everyone’s patience while we have worked on the issues.  Some of the complexities of our project have presented us with particular challenges.  Note that WFS users will still see the red message on the login page. We are still working to address that issue. […]

WFS and HRMS problems 3/20

Posted in syndicated-posts on Mar. 20, 2013 by

ITS is working on resolving issues with WFS and HRMS.  Services were unavailable overnight and have been very slow.  We are actively resolving as quickly as possible.

Service interruption 3/19 evening

Posted in syndicated-posts on Mar. 19, 2013 by

There was an interruption of services for about 5 minutes at 9:50 on Tuesday 3/19.  This was longer than expected.  Services came back quickly however, Outlook and mobile devices may prompt for a password to reconnect. Outlook users are reminded to e…

What work is ITS doing anyway?

Posted in syndicated-posts on Mar. 18, 2013 by

With these emails about potential network interruptions and the unexpected problems on Sunday, you might be wondering what is going on.  ITS is in the process of what is called a “core refresh”.  Basically, we are replacing the central networking equipment that runs the University and upgrading it to increase bandwidth throughout campus.  Concurrently, we […]

Google is having a system outage with Drive

Posted in syndicated-posts on Mar. 18, 2013 by

Google drive (docs) are unavailable right now due to system problems at Google.  No ETA has been posted as to when it will be resolved.

3/18 Outlook prompting for password

Posted in syndicated-posts on Mar. 18, 2013 by

There have been several reports of Outlook repeatedly prompting for a password.  When entering in your username and password, please use WESLEYAN\username in the username field.  This should address the issue in the majority of cases. If you have a problem where your Outlook is in Offline mode, please contact your Desktop Support person for […]

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