All ITS Blogs

The message waiting lights on the Nortel phones should be working normally now. Once you check your messages, your light should be back in synch.
Thank you,
Allen Alonzo

We are working on resolving the Message Waiting Light problem on the Nortel Phones. You may have a message even if your light is not illuminated, and after you clear all messages the light may not turn off. We will let you know as soon as we resolve the issue. Until then, please check your […]

Many times, in order to view the most recent changes to your webpage, you’ll need to clear the copies of old files your browser has saved in what is called a cache. Typically, you can fully reload a webpage by simply holding onto the shift button on your keyboard while using your mouse to hit […]

The following is documentation for the Cascade upgrade that will take place October 15h, 2013. Cascade offers two ways to Move a file or folder – One highlight the file or folder to be moved select the Move/Rename tab on the top of the page – or – select Move/Rename from the down arrow next […]

The following is documentation for the Cascade upgrade that will take place October 15h, 2013. To upload an image to Cascade, first locate the folder where the image will live. Usually, this folder is named “images”. If one does not exist, you should create one. Creating a folder named “images”: Click on Base Folder Select New […]

We have determined that there is a bad virus definition from ESET that has caused issues on Windows computers throughout campus.  The Desktop Support folks are working hard to address this issue.  ITS is working on finding a central solution to remediate the problem remotely.  ITS is getting to people as quickly as possible.

We have determined that there is a bad virus definition from ESET that has caused issues on Windows computers throughout campus.  The Desktop Support folks are working hard to address this issue.  ITS is working on finding a central solution to remediate the problem remotely.  ITS is getting to people as quickly as possible.

Public Safety Messages are available on the Public Safety homepage. The most recent message title appears on the homepage for a specified number of days. Instructions to create a Public Safety Message Login to Cascade Use a browser and go to: http://cascade.wesleyan.edu Cascade is part of single sign-on, so if you are already logged into […]

Public Safety Awareness Reports are available on the Public Safety website. The reports are created using Cascade. Instructions to create a Public Safety Awareness Report Login to Cascade Use a browser and go to: http://cascade.wesleyan.edu Cascade is part of single sign-on, so if you are already logged into your portfolio you will not be prompted […]

Phone service has been restored to the remaining users. If you are still having problems with your phone please email tel@wesleyan.edu or call Rose Smith at x3399.
Thanks,
Allen Alonzo