All ITS Blogs

There was a major service interruption from approx 8:45 to 9:30 am this morning, 11/16.  ITS has narrowed down the equipment that caused the failure and is working with the vendor to determine why the system redundancy was also affected.   Services are now back online.

You must reset your password by today at 2:00 PM.  If you have not done so, please take a minute to change your password or you will be locked out of your account at 2:00PM. What makes for a good password? Passwords are integral to information security.  While we all know this, it is easy […]

With the launch of the new Master Calendar, the process of adding events to a department web site has changed. If you have set events to appear on your website and you do not see them, Please first log into Cascade to see if they appear on your page within Cascade If they are in […]

On Saturday afternoon, there was a disruption to Internet connectivity that affected all outbound and inbound traffic to the Internet.  While there are redundant systems in place, ITS is investigating why these systems did not behave as expected.  ITS staff were on site and had connectivity restored by 3:30 PM.

In order to add a brightcove video to your post please follow these steps: On the sidebar to the right of your wordpress site, select “plugins.” Next, scroll down, find “Brightcove Video Embed,” created by Jason Vienneau, and check the box next to it. Now, when you create a new post and want to insert […]

UPDATE: Power has been restored throughout the complex and all systems are back online.   Physical plant is working on addressing a power outage that has affected all of the Science Complex and Olin Library.  The data center is online and powered by generator.  We are monitoring systems closely during this event. Critical systems are […]

Some pages have a map that has predefined markers on it for visitor reference. Such a page is displayed below (without any map markers)   1. There should be a folder in the left sidebar which says “map-data”. In this folder, you should find a page called “map-markers’. Go to this page and click the […]

The “Restaurants” page is similar to the “Lodgings” page, but with extra formatting needs as will be shown in the tutorial below. 1. Click the “edit” tab at the top of the “Restaurants” page. This is where you can make edits to the content. 2. Under the main content area, there will be sections as shown […]

The “Lodging” page gives visitors information about surrounding accommodation options listed by distance from campus. This tutorial teaches you how to edit the information on such pages.   1. On Cascade, go to the relevant page and click “Edit” in the top tab. This will bring you to the page where you can start making […]

Some sites will have a dedicated social media page which allows visitors to connect with you via social media.    This tutorial will teach you how to edit such pages. 1. Click on the edit tab for the necessary page. In this example, the social media page is highlighted in the left column (“social_media”) and […]