All ITS Blogs

Wesfiles is back online.  Thank you for your patience while we addressed the issue.

There is a critical issue on Wesfiles that requires immediate attention in order to prevent data loss.  At 2:30, ITS will be taking Wesfiles offline for what we hope is no more than an hour. Please save your work and copy any files you must work on between 2:30 and 3:30 to your local drive […]

Network services have been restored across campus.  ITS located the source of the disruption that interrupted services across campus for over an hour this afternoon.  Not all segments of campus were impacted equally during that time.  Because email communication was impacted, ITS utilized its social media outlets to try and spread the word.  As a […]

ITS is working on a network problem that is affecting services throughout campus.  Some buildings are offline and other services are slow to load. We are addressing the problem as quickly as we can and will keep the community notified.

The most recent OS update for Mac called Yosemite (version 10.10) has been causing problems for some users including frequent dropping from wireless networks and complications with Java. ITS strongly recommends that, for now, Mac users refrain from upgrading their operating system to Yosemite (version 10.10).  In the meantime, some of our software vendors are […]

The annual password reset is upon us.  The deadline for changing your password is Wednesday, November 12 at 2:00 PM.  Failure to change your password by this time will result in loss of access to all Wesleyan resources that require a password, including Email, EPortfolio, Moodle and WesFiles. This is the first of three notifications.  Once […]

If your site has a five image header across the top of the site, here are instructions as to how you can edit and change your photos. First, you want to make sure your photos are cropped to size. If your site has a white border between images, then should be cropped to 190 px […]

Comcast has been able to determine that they can reset the devices remotely.  This takes approximately 15 minutes per device.  Because we are not confident we can narrow this down by address, this will be done on every unit we have.   Even if your unit was not affected, you will experience a brief downtime for […]

Comcast is on site dealing with an outage affecting more than 50 woodframe houses. We are helping them to get this resolved as quickly as we can.  We will update as we know more.

Here are instructions on how you can create a Google form, embed it on your site, or share it with others. First, make sure that you are creating a Google form through your Wesleyan account–all information in your Wesleyan Google account is inaccessible by Google. From your ePortfolio, you can access “Docs”. This should take […]