All ITS Blogs

Several people had problems connecting to VPN on Sunday, 10/6 and part of today 10/7.  ITS resolved the issue this morning just prior to 11 am.  If you are still experiencing problems connecting through VPN, please contact your Desktop Support Specialist.  

Autosaving in Cascade Cascade now has an autosave feature. Drafts of your page are saved automatically in the background as you edit.  You will see the drafts being created and saved at the bottom of your edit page.     You will see a message above the edit box informing you that you are editing […]

When you login to Cascade you will notice that there have been a few changes to your site’s Dashboard. The Recycle Bin, although still accessible in the tabs on top of your Dashboard, the link within the Dashboard itself has now moved into the middle section of the Dashboard, under “Manage Content.” Workflows and Messages […]

There was a network disruption for about 90 minutes this afternoon, Oct 4, from 5-6:30 that affected several dorms including all of the Foss buildings.   ITS has been tracking down a problem that has been causing intermittent disruptions in network traffic for over a week.  The issue has been particularly challenging to address, but […]

If you need to embed a  video on a page in your Cascade website contact the New Media Lab.  They will put a new asset on your site that will allow you to create a new page that contains your video.  Once they have set up your new asset you can follow the directions below. […]

The message waiting lights on the Nortel phones should be working normally now. Once you check your messages, your light should be back in synch.
Thank you,
Allen Alonzo

We are working on resolving the Message Waiting Light problem on the Nortel Phones. You may have a message even if your light is not illuminated, and after you clear all messages the light may not turn off. We will let you know as soon as we resolve the issue. Until then, please check your […]

Many times, in order to view the most recent changes to your webpage, you’ll need to clear the copies of old files your browser has saved in what is called a cache. Typically, you can fully reload a webpage by simply holding onto the shift button on your keyboard while using your mouse to hit […]

The following is documentation for the Cascade upgrade that will take place October 15h, 2013. Cascade offers two ways to Move a file or folder – One highlight the file or folder to be moved select the Move/Rename tab on the top of the page – or – select Move/Rename from the down arrow next […]

The following is documentation for the Cascade upgrade that will take place October 15h, 2013. To upload an image to Cascade, first locate the folder where the image will live. Usually, this folder is named “images”. If one does not exist, you should create one. Creating a folder named “images”: Click on Base Folder Select New […]