in one place
Posted in syndicated-posts, Urgent on Nov. 7, 2015 by Karen Warren
On Saturday afternoon, there was a disruption to Internet connectivity that affected all outbound and inbound traffic to the Internet. While there are redundant systems in place, ITS is investigating why these systems did not behave as expected. ITS staff were on site and had connectivity restored by 3:30 PM.
Posted in syndicated-posts, Urgent on Nov. 4, 2015 by Karen Warren
UPDATE: Power has been restored throughout the complex and all systems are back online. Physical plant is working on addressing a power outage that has affected all of the Science Complex and Olin Library. The data center is online and powered by generator. We are monitoring systems closely during this event. Critical systems are […]
Posted in syndicated-posts, Urgent on Oct. 14, 2015 by Karen Warren
The most recent OS update for Mac called El Capitan (version 10.11) has been causing problems for applications including Office for Mac, Mac Calendar, Mac Mail, Java, and various device software incompatibilities. ITS strongly recommends that, for now, Mac users refrain from upgrading their operating system to El Capitan (version 10.11). Microsoft has issued statements indicating […]
Posted in syndicated-posts, Urgent on Oct. 12, 2015 by smachuga
The Student Database access has been restored. 10/12/2015 6:56 PM
Posted in syndicated-posts, Urgent on Oct. 5, 2015 by Karen Warren
This evening, an email appears to have gone out nearly campus-wide with the subject Wesleyan University Email Alerts. In the body of an email is a link that, if clicked, appears as if it goes to our Single Sign On page. This message is NOT legitimate. There are two ways to immediately identify the email […]
Posted in syndicated-posts, Urgent on Sep. 28, 2015 by Karen Warren
ITS has resolved an issue affecting Exchange email from 6-6:45 pm on Monday, 9/28. Email services have been restored. This may be related to a similar problem that occurred between 4:30 and 6:00 am. Staff are monitoring the situation closely and researching to determine the root cause.
Posted in syndicated-posts, Urgent on Sep. 22, 2015 by Karen Warren
We have been experiencing intermittent problems with the Cisco phones. Symptoms include calls taking a few seconds to set up or dropping completely, and phones rebooting. We are looking into the problem and hope to have it resolved shortly.
Posted in syndicated-posts, Urgent on Sep. 12, 2015 by smachuga
Posted in syndicated-posts, Urgent on Sep. 12, 2015 by smachuga
Posted in syndicated-posts, Urgent on Sep. 11, 2015 by Karen Warren
ITS is working on a problem that has been affecting EPortfolio and PeopleSoft since 12:30. We are working on it and will notify the community when there is more information.
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