June 6 – WesGuest Wireless is offline
Jun. 6, 2013 by Karen Warren
ITS is working on a problem affecting WesGuest access. The guest wireless has been inaccessible since approximately noon. We are addressing as quickly as we can.
Ethics – LIVE
May. 20, 2013 by pat
Wesleyan has launched the newly redesigned African American Studies website. You can visit the site here: www.wesleyan.edu/ethics
African American Studies – LIVE
May. 20, 2013 by pat
Wesleyan has launched the newly redesigned African American Studies website. You can visit the site here: www.wesleyan.edu/afam
Quantitative Analysis Center – LIVE
May. 20, 2013 by pat
Wesleyan has launched the newly redesign Quantitative Analysis Center website. You can visit the site here:www.wesleyan.edu/qac
Intellectual Property – LIVE
May. 20, 2013 by pat
Wesleyan has launched the newly redesign Intellectual Property website. You can visit the site here: www.wesleyan.edu/ip
Geographic Information System – LIVE
May. 20, 2013 by pat
Wesleyan has launched the newly redesign Geographic Information System website. You can visit the site here: www.wesleyan.edu/gis
5/9 work completed
May. 9, 2013 by Karen Warren
Our switch work was completed with no issues. We are now watching hopefully to determine if this solved the problem. In the process, we did locate a cable that was not working. This resulted in a brief delay of outside email processing of less than 10 minutes.
5/9 – network hardware replacement
May. 8, 2013 by Karen Warren
ITS has obtained the hardware to replace what we suspect is the faulty hardware in the network. We plan to replace the units beginning at 4:30pm on Thursday, May 9. Replacing the hardware can be done without interruption, however we are sending out this notice should something unexpected occur. We will notify users through email, Twitter and Facebook if the need arises. We are cautiously optimistic that this will resolve our repeated and unpredictable short interruptions in service.
5/6 – PeopleSoft and network interruption
May. 6, 2013 by Karen Warren
ITS is working aggressively on two persistent issues.
1. There was another brief network interruption of 20-30 seconds at around 4:00PM. We have had a few such incidents in the past month. We are working with our vendor on the issue and will be replacing hardware this week which we hope will prevent the issue from happening again. The disruption does pause connectivity and forces the user to re-login to Outlook to reconnect to mail. This has been a major priority for us and unfortunately, due to the sporadic and unpredictable nature of the problem, has taken longer than we hoped to address.
2. The PeopleSoft systems (HRMS/SFIS) are still experiencing slow response times. This is not related to the network interruption above but appears to be related to a problem that happened on 4/29. On Fri, May 3, there was downtime while we worked on the problem. Though this helped somewhat, there are still reports of poor performance. We will continue to be in contact directly with these affected users.
PeopleSoft back online
May. 3, 2013 by Karen Warren
PeopleSoft systems are back online and running.
