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ITS is continuing to work on performance problems with People Soft (HRMS/SFIS).  We are bringing the system offline for up to 1 hour to address the problem.

ITS is responding to repeated reports of slowness in SFIS and HRMS systems.  We do not anticipate downtime while we work on this issue.

4/29 update

Nearly all locations have service restored.  ITS is working with our vendors to investiate this issue.

ITS is investigating service disruption in various locations on campus.  We are not sure yet of the scope of the issue but several locations have lost connectivity.  We will continue to update the community.

PIMMS — UPDATED!

Wesleyan has launched the updated PIMMS website. You can view the site by visiting http://www.wesleyan.edu/pimms/.

Green Street — UPDATED!

Wesleyan has launched the updated Green Street website. You can view the site by visiting http://www.wesleyan.edu/greenstreet/.

ITS addressed a major unplanned outage this morning that impacted nearly all services including the website, Moodle, WesFiles, email, and wireless.  The length of the impact was approximately 50 minutes. We are working hard with our providers to eliminate the potential of this happening again.  It is related to the transition from our old to new network equipment.  We are monitoring systems closely.
Please be aware that ITS will post to Twitter (https://twitter.com/wes_itsinfo) and Facebook (https://www.facebook.com/pages/Wesleyan-University-ITS-Helpdesk/239525922741559?ref=hl)when such incidents occur.  This is sometimes our only method of communication when email is unavailable.

We are seeing network problems in parts of campus related to a malfunctioning switch in CFA.  We will be replacing the affected switch between 3:30 and 4:30PM today.  During the cutover to the new switch, users in CFA, Usdan, and parts of High Street may notice a brief network interruption.

There was a brief interruption in services today at arounf 11:00 AM that included email, WesFiles, and Moodle. The interruption was brief and ITS is investigating the root cause.

On Saturday morning, April 20, beginning at 7:30 AM, ITS will be doing the next phase of the network upgrade and connecting in equipment in locations throughout campus.  Since the equipment is already configured and in place, this will not represent a downtime.  The only possible interruption is the time it takes to move a cable from one piece of equipment to another.  We are not disabling any services in this time.  It is possible, though highly unlikely, that someone could connect at the exact moment a connection is being changed and this would delay the connection.  We will post any necessary updates real time on Twitter and Facebook.

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